Refund Policy

At SnowBeam, customer satisfaction is our priority. If you’re not fully happy with your purchase, please review our refund guidelines:

1. Returns

  • Products may be returned within 14 days of delivery.

  • Items must be unused, in original packaging, and with proof of purchase.

  • To start a return, contact us at 📧 .

2. Refunds

  • Once your return is received and inspected, we’ll notify you of the refund status.

  • Approved refunds will be processed to your original payment method within 7–10 business days.

3. Exchanges

  • We only replace items if they are defective or damaged.

  • If you need an exchange, contact us at 📧 .

4. Shipping Costs

  • Customers are responsible for return shipping unless the item is defective or incorrect.

  • Shipping costs are non-refundable.